• Q. Is 360˚ Feedback Helpful?
    A. It Depends Who You Ask?
    Over the past couple of decades, the idea of brutal honesty in management/employee assessments became “best practices.” The idea seemed well-intentioned and noble: ask not only the person being evaluated for a self-assessment, but also those above, below, and around him or her. As with most good intentions, there are consequences that also arise.
  • How to Handle Insubordination
    There are many factors, personalities, and objectives that can vary from situation to situation. Regardless, there must also be the conviction to handle issues of insubordination swiftly, ethically, and definitively.
  • Inter-Generational Management Stuff is So Last Decade
    10 things to get everyone focused on job #1
    The economic crunch means managing your workforce according to common motivators, not over-hyped differences.
  • “You’re Fired!’
    getting rid of someone who has stayed too long at the fair - the realities, not Trump show biz
    For anyone who has done it, it’s no fun. For anyone who hasn’t, it’s no fun. For anyone who has been, it’s no fun. But it is often necessary, long overdue, and the best thing for everyone concerned.
  • The Age of Wisdom... hiring older worker
    Hiring older associates can bring a wealth of benefits to your business.
  • There is No Right Way to Layoff People. Period.
    Examining the Most Unethical Business Practice of Our Times
    No doubt your inbox is filled with seminars and articles on layoffs. There is so much garbage out there being foisted on owners and executives as IF layoffs were ethical. You get fired for screwing up somehow. A layoff however, hits good people, many of whom are and have followed their bosses’ orders, had stellar reviews, and are still losing their jobs.
    There is no right way. Layoffs suck. They can destroy people, families, and entire communities.
  • Customer Service: Who Can Make Unhappy Customers Smile in Your Firm?
    A recent hotel experience reminded me of a critical aspect of customer service.
  • Dear Manager: Are YOU Ready for the Interview?
    There is nothing more important to ensuring your enterprise’s success - nothing more significant to establishing your own professional reputation, than having a track record of getting the right people in the right positions, to do the right things. Remember, it’s better to weed out the losers BEFORE they cause you to lose time, money, and morale.
  • Tired of Young Workers’ Bad Habits? 18 Reasons Why Geezers are Great!
    40, 50, and 60-somethings ‘bring a great deal to the table’ when it comes to workforce excellence. First of all, thanks to the ubiquitous layoff, they’re always in great supply.
  • Half of New Hires Fail: Why Do We Need Proof for What We Already Know?
    Do you think it’s technical skills or interpersonal skills that are new hires' undoing? Put another way, do you think the failure is due to the stuff on resumes or how the employees perform with other people?
  • The 2 Most Dangerous Employees You Can Keep
    Among the hiring mistakes you can make, there are probably two that you have already made and now they’re employees. They are poison to your company. They will drain the enthusiasm out of your team. They will sap you and your managers’ energies and attention.
  • Reaching, Rewarding, and Retaining Employees
    How to get and keep good employees? Regardless of the business, the organization, the industry, my advice centers around the answers to four major questions.
  • Staffing in Hard Times
    You are an HME business owner, but what business are you really in? You are in the profit business, a bit redundant given that every business must be profitable in order to deliver products and services consistently to their customers.
  • Monkey See, Monkey Do
    In the late 1980's/early 90's the practice of laying-off employees in order to boost short term earnings and reductions was copied by many. Here we go again. There?s just one problem: the cons outweigh the pros.
  • 10 Expensive Employee Benefits EVERY Organization CAN Afford
    In a world of chaos, fast-paced change, and uncertainty, employees are being lured by ever-increasing benefits packages. Many smaller businesses and nonprofits think they have to be a GM, the American Heart Association or some other giant in order to satisfy the demands of benefits -- not so!
  • Different Workers, Different Motivators
    I hear owners’ and managers’ disappointment after incentive programs don’t work or they observe the same people usually winning. My amazement is why they’re perplexed about their people and not contests.
  • I Wish It Was “Personnel” Again (How Human Resources Went Too Far)
    Do you remember when there was this nice guy or gal in this basement office called “personnel?” That person doesn’t exist anymore.
  • 7 Things To Do When A Key Manager Leaves
    In an organization, key managers leave in one of two ways: by encouragement or by surprise. When they do, retention of staff can become a problem.
  • What About a Bonus for Retention?
    There is an old adage “what gets measured gets done.” Most leaders also know what gets rewarded gets done too! Put an incentive on a product, a service, sales, margins, expense reduction or other performance goals and watch people focus -- it’s a fact of human behavior.
  • Make 'Em Proud
    Pride in a position, industry and employer is one of those often overlooked intrinsic motivators. Here are several ways to increase the pride factor.
  • Staffing in Hard Times
    What business are you really in? You are in the “profit business.” It may sound cliché, but more than anything you are in the “people business.” And because you are in the business of “people helping people,” every one of your employees counts.
  • Who's Minding the Store? - Grooming Your Staff
    Independent owners have striven to differentiate themselves from big-box competitors by offering consumers variety and more. While each plays a crucial role, nothing can help or hinder success than employees.
  • Nice work If You Can Get It: Tips on Rewarding Your Team
    Offering key intangible rewards on the job can assure grocers a caliber of associate that money alone can never buy. The most successful grocers I know are constantly asking themselves what it is that their people need and expect from them, besides a paycheck.
  • Degrees of Separation: How to Deal With a Key Employee's Departure
    Losing a key employee is tough, but owners can limit the damage by reacting intelligently. Whether the exit was encouraged or came as a complete surprise, storeowners can exploit any high-level departure as an opportunity to rally the troops, showcase their own leadership skills, and improve their relationships with the rest of the team.
  • The 4 Reasons People Answer Ads
    Forget all the psycho-babble, in-depth research and persuasive advertising theory of why someone answers your classified ad, it comes down to 4 reasons:
  • OK, So What Do I Tell Employees Now?
    The home care equipment and services provider is in a struggle to compete with corporate giants in other sectors of health care and beyond. So what can you do to keep your employees?
  • Layoffs Only as a Last Resort
    We all know home health care is under attack. There are ever-changing reimbursement schemes, increased competition from nontraditional health care providers, accreditation and competitive bidding. Throw in a little headline-grabbing fraud and Medicare/Medicaid mismanagement and … well, things are a wreck. Staff reduction may be one strategy, however, it should be one of the last to contemplate.
  • Closing the Compensation Gap
    Businesses are constantly on the lookout for economies of scale and the old conventional wisdom held that working for a large company was the route to a more rewarding career track, job security and the best benefits. Small firms can compete.
  • Show Them The Money
    Any business comes to recognize sooner or later that there's no substitute for skilled, motivated employees. While "money isn't everything," it is one thing and a very important.
  • How to Deal With Non-English Speaking Workers
    Q. I’m hiring more recent immigrants into my business. Many are dependable, hard workers, but English is a huge problem. Any suggestions?
  • Tackling Employee Turnover: Assessing Your Business
    Q. My last four hires lasted less than a year – two, less than a month. It just seems like no one wants to work anymore. Any advice?
  • Staff Recognition Tips During the Holiday Season
    Q. Every year I struggle with what to do to around the holidays for my staff. Other than the company party, do you have any other ideas?
  • How to Stop Your Staff From Jumping Ship:
    Q. Now that the Presidential election is over, a buddy of mine told me it was time for employees to start shopping for a job. Are there certain times when staff is more likely to jump ship?
  • The Value of Older Workers
    Q. You recently had an article on dealing with younger workers. I hear there’s a trend to hiring older workers (60+) - can you give me some of the pros and cons?
  • How to Help Employees Get On The Team
    Q. I’ve got two employees that just can’t seem to get along with the rest of the team. They’re great workers, but they always want to stand out from everyone else. What can I do?
  • What's Executive Coaching All About?
    Q. I need help developing my people beyond what we’re doing with mentoring and seminars. I’ve heard about ‘coaching’ - can you tell me more?
  • How to Build a Retention Program
    Q. Several months ago I sat down with a consultant to develop a team-building/retention program and it doesn’t seem to be working – any advice?
  • Reviewing Perfomance Reviews
    Q. I just lost an employee and she said it was, “Because her review is four months late.” I know there’s got to be something more, but it got me thinking more about performance reviews – any advice?
  • How to Deal With Badly Behaving Employees
    Q. I just had two employees get into it right in the aisle of our store. They were shouting, shoving, and all of this in front of customers. This isn’t the first time I’ve had employees do this sort of thing. We tend to have a younger staff, so I guess age has something to do with it. How do I stop this kind of behavior?
  • How to Find Good Workers
    Q. We have been running short-staffed for over 3 months now and I don’t know what to do. Our pay is competitive. Our benefits are good. Where are all the good workers?
  • How to Communicate Your Ethics Standards in Business
    Q. With the headlines filled with scandals and business getting bad marks, I want to emphasize that we operate under the highest of ethical standards. How can I get this across to my employees and customers without sounding arrogant?
  • How to Boost Morale After a Reorganization
    Q. We recently made a few staff changes and morale seems low. Any suggestions?
  • How to Manage Younger Workers
    Q. Our business is going to pick up considerably over the next few months and we’ll be hiring a lot of college students and recent grads. How do you hire and manage younger workers?
  • How to Correct Employees' Bad Habits
    Q. I know you can’t give me specific advice about a specific employee, but I’ve got a longtime (5 years) employee that seems to always be late, always need extra time for project completions, and always is in my office asking for help about something. Because she’s been with me so long, I certainly don’t want to loose her, but frankly she’s zapping my time and energy. What can I do?
  • How to Hire Quickly
    Q. We’ve got 3 slots to fill over the next 30 days – sales, customer service, and billing. One is due to retirement and the other two were just bad hires. Any tips on how to run an accelerated employee search?
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  • Who to Trust and Where to Turn
    Regaining control through values focus
    Let me suggest 80 percent of the people in this situation are 100 percent responsible for their disastrous predicament in which they find themselves. In so many/too many cases, people have simply been foolish, arrogant, and naïve when it comes to their finances, their spending, and their employment. But who can you trust?
  • The 4 New Leadership Skills for Today’s Troubles
    It is insightful, true, and beneficial to anyone in search of a simple and elegant model for leading people through these uncertain times to discover these four drivers for leaders.
  • Ted, Tiger, and Toyota:
    Icons Never Suffer Lasting Consequences for Misconduct
    In recent months we’ve seen these three images praised in spite of their obvious shortcomings. They have all been publicly admired even though they should be held accountable for their decisions and conduct. We want our ‘heroes’ to be perfect and certainly not suffer like mere mortals. So when one of our heroes screws up, as long as they say “I’m sorry” it all goes away and there are no consequences.
  • CEO Ethics Tip #5: Run, Don’t Walk Away If You’re About to Get a Prestigious Award (or at least put it in its proper perspective)
    We all love attention and don’t get me wrong, I love every awkward minute of people applauding and fawning all over me, especially when I really worked hard to earn the ‘trophy.’ However, let’s really take a look at the three realities of awards and accolades.
  • Three Myths About Teaching Business Ethics Debunked
    Virtually every CEO, executive, administrator, legislator, and regulator who perpetrated incredible acts of unethical behavior graduated from hallowed halls of education - many Ivy League. So formal education may be significantly flawed in the field of effective ethics instruction. Here are at least three myths:
  • “I Take Full Responsibility:” Suffering Consequences of Unethical Actions
    This expression has become symbolic rather than substantive – it sounds good but means nothing.
  • CEOs’ Pay EXCEEDS 400 Times Average Worker (And They’re Not Who You Think
    CEO Pay EXCEEDS MORE THAN 1,000 TIMES the Average Working American! It’s not the Fortune or Forbes 500 CEOs though, it’s your favorite celebrity and athlete.
  • Hey, It’s Only Sex!
    The ethical concerns of the oldest temptation for leaders
    Let’s see TV’s David Letterman, movie director Roman Polanski, school safety czar Kevin Jennings, congressmen, senators, governors, and other politicians too numerous to mention, and of course there’s President Bill Clinton’s infidelity… But don’t stop there – how about teachers and students, professors’ and administrators’ affairs with students and staff? The number one factor that has destroyed more leaders’ lives is sex.
  • 5 Irrefutable Reasons Why Tiger’s Sponsorships Will Disappear (and Should)
    Before I’m accused of kicking a guy when he’s down, there are reasons why Tiger’s brand is and should be severely damaged as a result of a pattern of poor decision-making and conduct.
  • Legislating Liars, Cheats, and Thieves Into Becoming Ethical CEOs, Brokers, and Dealers
    So, let’s see, IF we don’t have laws, we don’t know what’s right or wrong. And IF we do have laws, people will do right not wrong.That’s the stupidest thing I’ve ever heard.
  • Everyday Ethics: The 10 Desired Outcomes
    There is so much done in the name of fairness and compassion and noble intentions that have been disastrous. These are 10 desired outcomes that come from everyday ethical decision-making posed in the form of questions:
  • Civility is Soooo Yesterday
    How emotional fervor has undermined behavior
    From road rage to just simply yelling in public, it seems we’re wound a lot tighter than generations past. Oh sure, there’s always been yelling and screaming and bar brawls and competitive event disruptions, but it seems at least once a week someone in a prominent position of leadership, celebrity, or visibility is losing it.
  • 12 Tips on How To Remain Ethical in Unethical Times
    How do keep it together while everyone else seems to be breaking the law, bending rules, or acting up? How do you deal with personal losses in the stock market, housing depreciation, job loss or the anxiety that you may lose your job?
  • Want to be a Media Star? Kill Lots of People: The Ethics of Criminal Coverage
    The most reprehensible of media obsession seems to be a preoccupation with the worst of society. This has been evidenced in recent weeks with mass killings: a church in Illinois, a family in Alabama, and a school shootings in Germany.
  • Ethical Mayhem in Traveling With the Family
    Expenses: Personal, Business or Both?
    How does one deal with the ethics of expenses between a business trip with family and a family trip with business meetings?
  • The Ethics Aftermath of the 2008 Presidential Campaign
    I’m writing this on the eve of November 3, 2008, prior to this year’s election. Presidencies have their ethical legacies. Presidential campaigns have theirs too: This is one for the history books.
  • Do You Speak Ethics?
    When scandals hit our headlines, reporters and professionals speak a whole different language, but never call anything “wrong.” In spite of all of the jargon, legalese, and spin, doesn’t it come down to the perpetrators of these dastardly deeds being liars, cheats, and thieves? Wouldn’t it be a refreshing change to hear people say something is “right” or “wrong?”
  • Ethics and President Obama’s Future
    On January 20, 2009 history was made with the traditional U.S. seamless transition of one president to another. President George Walker Bush’s administration came to an end and Barack Hussein Obama’s presidency began. A new leader must take on the same issues: the economy - employment - espionage and terrorism. And underlying all of it, the primary focus of President Obama is unequivocally ethics.
  • How Workplace Culture Inspires Ethical Misconduct
    The revelation of every scandal always uncovers a “pattern of deception” or a “culture of corruption” and that’s what should raise your attention. Do your daily operations, leadership example, and managers’ diligent supervision fosters a culture of ethics and right decision making throughout the firm?
  • Consistency: The Ethics Litmus Test And Why Political Landscape is in Trouble
    One of the tenets of ethical conduct is consistency. In other words, your adherence to values is so admirable that you’re predictable in your response, based on your articulated and demonstrated values. Leaders garner followers because of their constant and consistent application of principles.
  • Are You Better Off? (Ethics, Choices, Results)
    Every election year, presidential contenders always ask the question, “Are you better off?” Lately, the question has been, “Are you better off than your parents?” You see, at least in America, each generation is to make it better for the next. Today, however, it seems a lot of people aren’t doing so well? So I guess the next question is, “Why not?”
  • Government’s Pending Response to Subprime Meltdown: Be Afraid. Be Very Afraid!
    Remember Sarbanes Oxley – that regulatory ton of bricks that was designed to fall on any corporate ner-do-wells and punish them with zeal? As with most laws, it ushered-in a whole new meaning for the term oppressive, profit sapping, time-eating, lawyer and accountant fees-increasing, consultant creating layers destined to doom the small company and make giant corporations smaller.
  • Merck Exec Leads International Ethics Program?
    Literally, only days after Merck is slammed with a $ 58 million settlement and less than four months after a $649 million settlement, a premier ethics organization taps the Merk’s ethics officer as a leader for their organization’s research and advocacy program - huh?!
  • Miley’s Done: Ethics Sex Challenge Claims Another Celebrity
    So Disney phenomenon, 15 year old Miley Cyrus is in Vanity Fair magazine topless with a bare back and her front covered by a white blanket, looking like a twenty-something vixen. Her career has since stalled and her newly released album isn’t doing very well on the charts. How did this happen?
  • Heck, What’s a Few Billion More? fiscal bailout: an unethical consequence for unethical conduct
    You have a 70 year old and a 38 year old, they’re in trouble, finances - again. The problem is they’ve supposedly been under strict supervision, oversight, and management if you will, but they’ve gotten themselves tangled up with some bad characters that also have made bad decisions about their money. Now they’re coming to their parents to be bailed out.

    The 70 and 38 year olds are Fannie Mae and Freddie Mac, respectively, and House and Senate leaders have a plan to save the failing ADULT children. Under the guise of truth and transparency, let’s realize the nonpartisan Congressional Budget Office actually has a plan for taxpayers to save their ADULT children.
  • Economic Apocalypse or Consequences of Ethical Spiral?
    Shares of General Motors have closed below $10 for the first time since Dwight Eisenhower was president of the United States - GM's lowest since Sept. 13, 1954. Are these signs of the final destruction of life, as we know it? No! Life will go on, but it will be very, very different. Does ethics come into play?
  • Budweiser, Belgians, and Buyouts… The Ethics of Mergers
    There are names that just conjure-up a fun time: Budweiser, Michelob, Busch and Rolling Rock. Those brands are all from made by Anheuser-Busch, which will transfer ownership to Belgian brewer, InBev for $52 billion. And I know I’m upset that yet another American icon has been sold off. What are the ethics of M&A transactions?
  • The 5 BIGGEST Land Mines in Ethics (and how to maneuver around them so they don’t blow up)
    Land minds are treacherous war time hazards. They are hidden, just below the surface, and are triggered by unsuspecting feet. They cause horrible damage. In no way do I want to be cavalier about the atrocities of war; however, the land mines metaphor works well in today’s climate of seemingly nonstop battle against ethical misconduct.
  • CEO Means Chief ETHICS Officer
    Regardless of the size of your firm or the nature of your products, services, or tax status - nonprofits need to pay attention too - whoever is at the top of the food chain in the enterprise is the CEO. That has always meant “executive,” but today more than ever, it better include ethics, with a big “E.”
  • Freaks, Fame and Fortune: Ethics and Reality TV
    Hopefully viewers of these shows realize they are scripted and participants are told to assume whatever role would make for outrageous, indecent, and outlandish conduct.
  • Tit for Tat: Re-Thinking Everyday Ethics in the Workplace
    “Tit for tat” is a strategy used in game theory to explain "equivalent retaliation." The idea is that opponents respond ‘in kind’ to the way they’re treated (e.g. cooperation breeds cooperation, kindness begets kindness, conversely provocation yields retaliation). More simply stated: you get what you give.
  • 6 WARNING Phrases Your Ethics Are Being Challenged
    There are a few phrases that generally come just before you’re invited into an ethical misdeed. They seem ordinary, harmless, and commonplace in our everyday professional lives.
  • Ethics - Who Should Get a P.A.S.S.?
    It’s become so commonplace that many hi-profile unethical people get special dispensation to the point of my calling - a PASS - a “Perverted Acceptance of a Special Situation.” The “situation” may be their race, religion, sexual orientation, status, addiction, etc.
  • Ethics: What’s SOX Got to do With It?
    Over five years, and counting, since the landmark bill to fight corporate corruption - the Sarbanes-Oxley Act of 2002 – ushered in the most sweeping markets regulation since 1934. Has it really helped?
  • “Yeahbut” -- THE Most Dangerous word in Ethical Misconduct
    “Yeahbut” - is actually two words usually juxtaposed when someone who is well-liked commits an unethical or illegal act. It goes something like this: immediately following an allegation or conviction of wrongdoing, someone says,”He did something wrong, yeah but...
  • 7 Things to Do When Someone Good Does Something Bad (that don't make things worse)
    Headlines in our neighborhood papers, city papers, and national news are filled with examples of good people getting caught doing bad things. So what is the right thing to do when someone you know does the wrong thing?
  • “One Bad Apple” - “An Isolated Incident” - “An Honest Mistake”
    THE 3 Most Dangerous Myths About Ethical Misconduct (and how to combat them)
    Over the years, my experience has born out that these are truly ‘honest’ responses that are totally false. Not that the person uttering the words are knowingly lying or covering-up, but they simply don’t understand the myths.
  • The Question is: Why Aren’t More Leaders Corrupt?
    The end of the 1990’s leading into the new century marked a period of misconduct, morale decline, and leadership corruption. From the White House to God’s House -- Wall Street to Main Street every community in America witnessed the most egregious, self-centered, arrogance and abuse of power and criminal activity.
  • Have Everyday Ethics Brought Down GM? (And the Big 3)?
    GM is in big trouble. Ford has been in trouble for a while. Chrysler is in trouble again. Sales, profits, and reputation - how did the Big 3 U.S. automakers plummet so far, so fast, and so hard? Perhaps it was everyday ethics, or rather the lack there of.
  • Today’s Ethics... It’s Not The Clintons - It’s Us!
    The tarnished legacy of President Clinton is ironic. Unlike any ‘average citizen’ - he was not reprimanded even though he was:
  • Obama, Plagiarism, and Ethics
    Obama’s aura is based on being someone who is fresh, exhilarating, and well… a change. IF indeed he continues to take words without giving proper credit, it’s stealing, it’s duping the public, and it’s sending a message to those seeking leadership positions that stealing is the quickest way, and perhaps justifiable way, to succeed at influencing others to follow.
  • Executives, Ethics & Crisis
    Today's headlines include wayward priests and the Catholic Church, Enron, and executives. Last year's headlines were about Ford Explorers and Bridgestone/Firestone Tires. Headlines of the past have included United Way of America, President Clinton, Watergate, Tylenol tampering, the Exxon Valdez, Apollo shuttle disaster, etc, etc, etc. What do these all have in common?
  • Ethics...who cares?
    Most of us (at least privately) think it's a big deal. Ask anyone if they want to be treated fairly, justly, respectfully, honestly and they'll say, "Sure."
  • In Praise of Blame - Step #1 in Correcting ANY Situation
    From our earliest years of sibling rivalries, sandbox squabbles and classmate antics, we are told “don’t tattle” -- “it isn’t nice to blame.” As we grow older, it’s “now you can’t blame anyone but yourself”
  • Sex, Politics, Religion, and Race – What a Week for Democrats and Ethics (March 9, 2008)
    The week was March 9, 2008. Gov. Spitzer, Mayor Kilpatrick, Nominee hopeful Obama's preacher's anti-American remarks, Ms. Farraro are all caught-up in the political correctness and corruption of their own parties. Is it politics as usual or their party's politics as usual?
  • The Ethics Surrounding the GM Strike (and every other Union/Management environment)
    September 2007 -- As I write this article, the UAW’s 73,000 members in 80 plants throughout the U.S., Mexico, and Canada have decided not to show up for work for a second day. If you get a sense that I’m anti-union arrogance, you’re right.
  • Good Business: Everyday Ethics in Your Workplace Culture
    It pays to check whether ethics policies are ingrained in your culture, day in and day out.
  • “It’s a Personal Matter!” (The Issue of Compartmentalizing Ethics in Leadership)
    CAN we separate personal and professional ethics? SHOULD we? As professionals, do your customers look at your personal or professional conduct? Do our spouses, children, or parents see you as two people?
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  • Is Succession Planning Really Important?
    The disability or death of a company leader is not only troubling to his/her family but the company they lead. While planning can be daunting, even depressing, the results are so beneficial, it is worth the effort. Find out more...
  • WikiLeaks: When Ethics and Common Sense Collide
    WikiLeaks, is part of the “new media” that solicits and publishes leaked documents from anonymous sources. Like the “old media” it is no less subject to temptations to report/reveal things of a sensitive, confidential, and/or embarrassing nature in the name of profits or right-to-know guise. So is WikiLeaks a good or bad?
  • Charlie Rangel… Another Leadership Icon Yields To Temptations
    Another one bites the dust. Another stellar career, incredible opportunity, and potentially honorable life of leadership has come to an end with U.S. Rep. Charles Rangel’s (D., N.Y.) numerous ethics convictions. Rangel’s situation is the result of complacency and lax self-discipline stemming from “staying too long at the fair” and being ensconced in a position of unchallenged authority for so many years.
  • But is a Government Healthcare System Even Ethical?
    The first questions that should be asked before making any decision about government run healthcare are: Is it the right thing to do? AND Is it just for everyone involved?
  • Can Toyota Save Face?
    The concept of “face” is Asian in origin and of great importance in Asian and Islamic cultures, yet many have come to use it to regard prestige, honor, and reputation. Toyota Motor Corp.'s drastic sales halt in the U.S. and revelations that rival Tiger Woods’ mistress list is a nightmare come true for Akio Toyoda, who took the helm last year at the world's largest auto maker, founded by his grandfather.
  • Dear Fortune 500 Boards of Directors: I Want To Be Your NEXT CEO (at Half the Price of Your Current Guy)
    First of all, this is NOT a joke! Here is my proposal: I am able to offer my services at a guaranteed half the base salary and half the additional benefits and perquisites of your current CEO.
  • Damnit, Nice Still Counts!
    The truth is that being kind, gracious, polite, and civil have nothing whatsoever to do with most of the stuff people babble about these days - especially politicians, celebrity, and media folks.
  • Why Don’t We Layoff Some Legislators and Federal Employees?
    As the world turns, we see companies engaging in unprecedented layoffs since the post Obama election win of November 2008 – coincidence?
  • Isn’t Every Crime an Act of Hatred?
    The ethical confusion surrounding crimes and demographics
    In recent years there have been efforts to federally enact in a “hate crime” expansion to include sexual orientation and transgender issues. The effort is ethically disturbing for 4 reasons.
  • The GM Bankruptcy Has Come
    Finally, The GM Bankruptcy Has Come: The Current Administration Achieved in 6 months and $50 Billion What Could Have Happened in Thirty Days for FREE. What does this mean for business and government?
  • “GM Bankruptcy Would be Complex, Painful” Yes, So What? It’s Supposed to Be!
    I saw these headlines on an on-line news service the other day and thought to myself: “Did the multi-millionaire leaders of GM, their unions, or multi-millionaire, Ivy League grads of the new administration think it would be otherwise? IF so, we’ve got even bigger problems ahead as this gang tries to save America’s Big 3.”
  • Winning at all Costs: Tiger’s Ethics
    So what makes Tiger do what he does? You know… win, and keep winning.
    What makes winning - even if it jeopardizes his health and ability to continue playing the game – the goal?
  • Why The Joker is No Longer Funny Why This Isn’t Your Grandfather’s Batman
    The latest installment of the Batman movie franchise has ushered-in a box office record with The Dark Knight. It’s also the latest installment in the decline of entertainment, the assault on child innocence, and making a buck at the determent of all ethical guidelines for entertainment.
  • Phil Gramm IS Half Right… Whining IS the New American Past Time
    Several days ago, Phil Gramm, the former Texas senator said, “This is a mental recession” and "We have sort of become a nation of whiners.” "You just hear this constant whining, complaining about a loss of competitiveness, America in decline."
  • Jesse: One - Equal Treatment: Zip
    Why Some Get a P.A.S.S. and Others Get the Shaft
    Jesse Jackson makes an off-handed comment about castrating Obama while waiting for a TV interview. History was made: realizing that his microphone was on and his comments were recorded, he made a public apology. I’ve never heard of Jesse apologizing to anyone for anything.
  • The Top 10 Best Practices for Hiring a Conference Speaker (and why they’re unethical and should stop right away!)
    This list is solely for those who engage professional speakers - those who earn their living - presenting in convention and educational settings.
  • The Huge, Incredible, Growing Latino Market Factor (and Why You Should Ignore It!)
    This article is prompted by my having recently attended the second seminar, in as many years, on capturing the Hispanic market and embracing the Latino influx.
  • Don’t Change!
    Change is lousy! Change is stressful! Change is overrated! So stop it right now. “In the good ol’ days...” is how we remember our parents commenting on change. As a member of the “boomer generation,” we were so much smarter than our parents (and grandparents).
  • 9 Reasons Why Seminar Evaluations Don’t Work!
    As a professional speaker, I am often engaged to deliver conference keynote, CEU programming, and conduct executive briefings. As such, I always cringe at the ubiquitous evaluation survey. In a word, well three words -- “what a waste!”
  • Tough Times
    Despite the recent roller coaster rides on Wall Street, layoffs and bankruptcies -- there are real opportunities when the economy is shaky. Now is the time to show your people, your community, your competitors that you know the 4 actions to move your enterprise forward!
  • Charitable Giving and a Parent's Legacy
    What should a parent leave to their child? How much is fair? Will it be squandered away or put to good use? To answer this, don't concentrate on money...
  • How Important Is Your Favorite Charity's Board of Directors?
    There are basically two kinds of boards. Excellent boards always have members who do these seven things.
  • Tomorrow's Healthcare Crisis is here Today
    Tomorrow's Healthcare Crisis is here TODAY...and these are 5 factors are contributing to the healthcare time bomb.
  • The Best-Laid Plans: Estate Planning in the Family-Owned Business
    Estate planning at its most effective includes more than just divvying up the assets. Here's advice for the heads of family-owned retail businesses -- advice that's liable to ignite some controversy if discussed at the next family board meeting.
  • Pay for Performance and Layoffs are Necessary? So How About Washington?
    Since the President of the United States can fire the CEO of a private company due to a failure to produce a viable plan, can private citizens do the same to Washington leaders? I’m talking about within 24 hours like the President did with Rick Waggoner.
  • Getting the Most Out of a Consultant
    As a business owner you are facing a daunting challenge to survive, let alone thrive. Unlike earlier days when running your HME seemed simpler, today there is no way you can do it all or know it all. Enter the consultant. Consultants can be used for a variety of reasons. Getting your money's worth can be a challenge.
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